Privacy Policy

Last updated: January 2024

Introduction

quaint-star ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our courses.

Information We Collect

Personal Data

When you submit an enquiry or enrolment request, we may collect:

• Full name
• Email address
• Course preferences
• Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to your course enquiries
• To communicate with you about enrolments, schedules, and course materials
• To improve our website and educational services
• To send you updates about courses, where you have consented to receive such communications
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Contract: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your rights

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically:

• Enquiry data: 12 months from last contact
• Student records: 6 years from course completion
• Marketing preferences: Until you withdraw consent

Your Rights

Under data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except where necessary to provide our services or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

quaint-star
42 Victoria Square
Birmingham, B1 1BD
United Kingdom
Email: [email protected]